Terms and Conditions:

• A non-refundable deposit of £80 is required to secure your requested booking date and time.
• Exact numbers must be confirmed no later than 72 hours prior to the party, unless otherwise agreed in writing. No changes can be made after this point.
• An invoice will be sent by e-mail once the final numbers have been confirmed and must be paid in advance, and no later than 72 hours prior to your party. Unpaid balance will lead to your booking being cancelled and the loss of your deposit, or an additional 20% late payment fee being applied.
• We require responsible adults to supervise the children while in our soft play centre. We do not provide supervision of children at any point.
• We will provide large plastic buckets for the children’s shoes to be put into. Please ensure no children wear their shoes within the play structures. Anyone entering the play structures must wear socks. We can supply socks at extra cost.
• You will have exclusive use of the party room during your booking.
• Children will not be allowed back to the play structures once the food is served. The attending adults are expected to supervise this.
• LDSP does not accept any liability for loss or damage to personal property left unsupervised in the party rooms.
• Any children (regardless of age) accompanying guests of the party, but not included in the party, must pay the usual gate entry fees.
• The maximum capacity for any birthday party is 20 children. The minimum capacity is 8. You can of course book a party if you have less than the minimum number of guests required for your preferred party package. However, you will be charged based on the minimum required number of party guests (8).
• We do not allow any helium balloons, sparklers, confetti bombs, or pinatas to be brought into the venue. This is not negotiable. Any prohibited items brought into the venue will be removed and disposed of. Any prohibited items used in the venue will incur an additional cleaning cost of £50 to be paid immediately.
• Cancellations may be accepted up to 7 days prior to the booking but will incur a 10% cancellation fee on the balance. This is in addition to the non-refundable deposit.